Questions? The answers should be here!
Do I need to book?
Yes, booking is essential to avoid disappointment.
Do the tours have an age limit?
Yes. Minimum age is 2 years on the Seal Island Tour and on the Wildlife and Whale Discovery Tour.
Can I take the tour while pregnant?
The Big Duck tours are not recommended for pregnant women. We are in the Southern Ocean and conditions can sometimes be bumpy with the swell and chop.
Do you have wheelchair access?
No unfortunately the Big Duck boat is not wheelchair accessable
Should we bring a camera?
Yes, cameras and binoculars are a good idea if you would like to bring them, please be aware salt spray can occur on the boat.
Can we book a private charter? (for a corporate day / birthday / family group / Christmas party)
Yes! Please contact us by email email@example.com, using the enquiry form or phone 08 85552203 to discuss a private charter.
Do you sell gift vouchers?
Yes! You can buy gift vouchers here.
Will the tour be cancelled if the weather is rainy or windy?
The Big Duck is a rigid inflatable boat (RIB) and can handle most ocean conditions very well. If the weather is unsuitable for the tour, we will call or email customers and offer the choice of re-schedule or refund.
What should we wear?
Waterproof jackets are provided on board the boat. Temperatures out on the ocean are often 10 degrees cooler then on the land, even on a summers say it can be cool. Please rug up in winter during whale season.
When will the whales be in Victor Harbor?
This is the million dollar question! We have been running tours in Victor Harbor since 2011. Some years we have seen up to 15 whales each day for 3-4 months. During other years we have been lucky to sight one whale per week. Researchers are currently looking into why the whales visit Victor Harbor in large numbers during some winters and not others.
How close do you get to the whales?
300m. This is the minimum approach distance for all vessels in the Encounter Bay Restricted Area, established by the Department of Environment, Water and Natural Resources (DEWNR). Sometimes the whales approach The Big Duck affording a closer view.
Why this distance?
The coast around Victor Harbor is an important breeding ground for the Southern Right Whale. The Big Duck Boat Tours is a licensed whale watching vessel and contributes to education and whale and cetacean conservation. It is a privilege to enter the breeding sanctuary and to view these majestic animals from the waterline within their ocean habitat.